Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support.

Personal Information

• Name and email address
• Phone number (optional)
• Payment information (processed securely by third-party providers)
• Profile information and preferences

Usage Information

• Learning progress and course completion data
• AI interaction history and chat logs
• Trading simulation data and performance metrics
• Device information and browser type
• IP address and location data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our educational services
• Personalize your learning experience and AI recommendations
• Process payments and manage your subscription
• Send you important updates, newsletters, and marketing communications
• Provide customer support and respond to your inquiries
• Analyze usage patterns to enhance our platform
• Comply with legal obligations and protect our rights

3. AI and Machine Learning

Our platform uses artificial intelligence to enhance your learning experience. This includes:

• Analyzing your learning patterns to suggest personalized content
• Processing your questions and interactions to provide relevant responses
• Improving our AI models based on aggregated, anonymized usage data
• Generating market insights and trading recommendations

We ensure that AI processing is done in compliance with privacy standards and your personal data is protected.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including:

• Payment processors for billing and subscription management
• Cloud hosting providers for data storage and platform operation
• Analytics providers to understand platform usage
• Customer support tools and communication platforms

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

5. Data Security

We implement robust security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Employee training on data protection best practices
• Incident response procedures for potential breaches

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account information: Until you delete your account or request deletion
• Learning progress data: For the duration of your subscription plus 2 years
• Payment information: As required by financial regulations
• Support communications: For 3 years after resolution

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You can request a copy of your personal data and download your learning progress.

Correction and Updates

You can update your account information and preferences at any time through your profile settings.

Deletion

You can request deletion of your account and associated data. Some information may be retained as required by law.

Communication Preferences

You can opt out of marketing communications while still receiving important service updates.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze platform usage and performance
• Provide personalized content and recommendations
• Enable social media features and integrations

You can control cookie settings through your browser preferences, though this may affect platform functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions for data protection levels
• Other legally recognized transfer mechanisms

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided personal information, please contact us to request deletion.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a notice on our platform

Your continued use of our service after such modifications constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Subject: Privacy Policy Inquiry
Response time: Within 48 hours

For urgent privacy concerns or data protection officer inquiries:
Email: [email protected]